We’re always looking for smart, creative people to join the team.

The Harvard University Employees Credit Union (HUECU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do.  We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HUECU’s philosophy.

Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.

With fewer than 150 employees, HUECU has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community.

HUECU staff are employed by Harvard University and enjoy competitive salaries and a robust benefits package including: medical and dental insurance, employer funded retirement accounts, 50% discount on MBTA passes, tuition assistance, 3-4 weeks paid vacation, and much more. We’re looking for some talented, member-centric stars to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, you should check out the career opportunities with HUECU.

Harvard University Benefits

Discover Harvard University’s Total Rewards

Medical/Dental/Vision We offer a variety of excellent medical plans, dental, and vision plans. All coverage begins as of your start date.

Time Off 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

Retirement University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness Options Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard Access Including athletic facilities, libraries, campus events as well as many discounts throughout metro Boston.

Open Positions

Card Services Representative I
58762BR

This position works independently and as part of a team to support the operational functions to enhance efficient and effective card servicing and superior member support. Specifically responsible for ATM/Debit and Credit Card operational support service.  This role will also provide timely, accurate and professional assistance to members and staff on all card service inquiries.

Support Center Representative
58760BR

The Support Center at Harvard University Employees Credit Union is a full service contact center servicing the Harvard community and affiliate organizations.  The Support Center Representative provides timely and accurate information to all members in a courteous and professional manner. Fulfils service requests, troubleshoots problems and recommends additional products and services as appropriate.  In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.

Member Services Representative
56316BR

Harvard University Employees Credit Union (HUECU) is seeking a dynamic, energetic employee with outstanding communications skills and a passion for customer service!  Our ideal candidate will focus on providing an exceptional customer experience in all member touch-points, in-person, phone interactions and digital communications.   Will be responsible for providing timely, accurate service to all customers.

Support Center Representative
58476BR

The Support Center at Harvard University Employees Credit Union is a full service contact center servicing the Harvard community and affiliate organizations.  The Support Center Representative provides timely and accurate information to all members in a courteous and professional manner. Fulfils service requests, troubleshoots problems and recommends additional products and services as appropriate.  In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.

Community Engagement Specialist
58422BR

This position serves as support for new and existing partner organizations.  As a public face of the Credit Union, this position ensures consistent image standards of the HUECU brand in all external representations. Duties include participation in a variety of activities to enhance the visibility and reputation of the Credit Union in the community of HUECU affiliates. Expected to visit HUECU locations and affiliated organizations in the Cambridge and Boston areas, as business needs warrant. Attendance at events will be expected including some held on evening and weekend days.

Branch Manager
58582BR

Oversees and monitors all Branch operations. Ensures timely and accurate daily branch balancing. Responsible for branch security and monthly audit procedures in regards to money orders, instant issue debit card stock, branch and teller cash, and ATMs. Supervises, organizes, trains and evaluates staff in order to increase their productivity and effectiveness and to deliver efficient, consistent and courteous service excellence.  Maintains positive employee morale and a harmonious working environment.

Actively seeks opportunities to increase HUECU visibility, develop memberships and new business in deposits, consumer loans and residential mortgages within the Harvard/MGH/Partners organizations. Develops and maintains strong business relationships with key affiliate personnel. Performs scheduled on-site visits to these organizations. Supports Community Engagement Specialist with active planning, participation in, and coordination of benefit fairs, seminars and other related member educational programs and activities.

Training Program Manager
58372BR

The Training Program Manager is responsible for the planning, implementation, and evaluation of all Harvard University Employee Credit Union (HUECU) training programs, including onboarding and technical training, DEI training, and Management Training.  The HUECU Training program will serve over 140 Harvard University Employee Credit Union (HUECU) staff at all levels of the organization. This role oversees and manages training delivery, ongoing needs assessment, program planning, course design, curriculum development, and reporting as the program launches and continues to evolve to meet the varied and changing needs of the Credit Union workforce.  Also, selecting and managing training vendors brought in to deliver outsourced trainings.  This position reports to the HUECU Director of Human Resources and manages the Training Specialist.

HR Generalist II
58259BR

Delivering exceptional Human Resource coordination and program management for the 140+ HUECU employees. Delivering HR program and advice to support managers and all HUECU staff  in employee relations, recruitment, talent development, diversity initiatives, and efforts related to improving the work environment. Reports to the Director of Human Resources. Works collaboratively with the HR Team, Harvard HR Departments, managers, and HUECU leadership.

Secondary Market Analyst
58036BR

Under the direction of the SVP, Real Estate Lending, the Secondary Market Analyst performs a variety of functions including overseeing and executing daily pricing of Mortgage rates, confirmation and tracking of rate locks as well as the sales to investors including FNMA and FHLB.

Marketing Design Specialist
58037BR

Reporting to the AVP of Marketing, this position assists in ensuring the successful implementation and design of the HUECU marketing plan and is responsible for design support of marketing and advertising objectives across all channels while maintaining brand identity.