An Open Letter to Members & Community | COVID-19 Response - HUECU
Please note: For the most up-to-date information on HUECU's response to the COVID-19 pandemic including branch availability, please visit


Everyday life is hard enough without having a global pandemic thrown on top of us all. We are in the eye of the storm right now and I am just sending this message to say that we are all in this together. We will weather this storm by taking care of ourselves and each other. The constant messages of “isolate” and “keep your social distance” can make us feel alone; but physical connections are not nearly as strong as emotional connections. We are not alone.

In the midst of illness, isolation and economic devastation I am searching hard to find a lesson today that will serve me now and carry me into the future. “Be prepared” is a given for me; I have lived my professional and personal life in regular pursuit of planning for the future and trying to protect myself, my family and our Credit Union from all possible harm. And even with the most careful precautions, the tidal wave of destruction caused by a global pandemic can only be mitigated and not prevented. The hard lesson I have learned in these challenging times is to relentlessly prioritize and never forget what is most important in life; our family, our friends, our faith, our pets and our relationships with each other.

Media hype and perseveration on stories like toilet paper hoarding and other acts of selfishness is not helpful right now. We need meaningful information that we can trust. We need to take personal responsibility for ourselves and we need to reach out and rely on each other. To this end, our Credit Union is doing its best to protect our members and our employees and to help our community at large.

The greatest advantage of our financial cooperative is that we can be there for members who are experiencing financial emergencies or hardship. Please contact us if you have been financially impacted by the COVID-19 pandemic. We are developing a number of new programs and services to help our members through this difficult time and we are working on a case-by-case basis with all individuals that have reached out to us for help.

To be honest, I believe these are the most difficult times I have experienced over my 40 year career at the Credit Union; but I have the utmost faith and confidence that we will prevail by being true to our priorities, staying connected, taking personal responsibility, relying on each other and deepening our commitment to face this adversity together.


Eugene J. Foley

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