New Member Guide: Passwords - Harvard University Employees Credit Union
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Passwords & PINs

Accessing some of the Credit Union’s services will require knowing some key pieces of information. Here are some of the main things to be aware of:

Member Number: Your member number is a six-digit number that identifies you with all of your HUECU accounts. If you did not receive your member number at account opening, it will be mailed to you within seven business days of when your account was established.

Online & Mobile Banking: When enrolling in online banking you will specify a password that will be used for both Online & Mobile access. This can be changed at any time through the Online Banking system.

Debit & Credit Card PINs: The PINs (Personal Identification Numbers) for your HUECU credit and debit cards are mailed separate from the cards for security reasons and will generally arrive 2-3 days after the card. You can reset your debit card PIN at an ATM or by calling the PIN NOW at 866-985-2273.

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