I bought a used car at a dealership. The finance guy said no bank would give me a loan for the car but HUECU did.
Deirdre Neylon
Member since 2009
I love that HUECU doesn’t nickel and dime me with fees. It is also so convenient to have my mortgage through HUECU, and they were so much easier to deal with than a bank!
Mary Lanzarotta
Member since 2004
HUECU was very helpful when I needed an affordable education loan! Thank you!
Kate Rettstadt
Member since 2011
HUECU staff is friendly, the banking is simple, and your rates are great. This is a great service to all affiliates of Harvard.
Karim Galal
Member since 2013
As a young 18 year old employee, I was able to start savings at HUECU – direct withdrawal in 1978!
Debbie Martori
Member since 1978
I’m a recent graduate, and I have to say one of my biggest regrets was waiting so many years to join the HUECU family. And it’s just that: a family. I feel like I’m welcomed here rather than being a nameless patron behind a glass partition elsewhere.
Aaron Palmer
Member since 2014
The day I came in to open an account. The process was welcoming, warm, professional, and efficient. I was made to feel part of the family almost immediately.
Edward Post
Member since 2014
HUECU is amazing. The people are always helpful and friendly. It makes banking fun!
Michael Mozina
Member since 2011
Everyone I have ever worked with at HUECU has been knowledgeable, understanding, and helpful. Ever since I first joined, it’s been my only bank!
Robert E Riley
Member since 2002
I love being a part of HUECU! Credit unions—especially this one—rock!
Madeleine Straubel
Member since 2011
When you go to a branch, you feel more like part of a community than a customer. From personalized attention by banking or notary agents, to classes on smart homebuying, to the little perks like coffee or coin sorting, you feel supported and valued.
Anders Ohman
Member since 2015
I love that HUECU always has my back. The customer service is impeccable, and they make me feel like family.
Sebastian Placide
Member since 2013
HUECU has great customer service and such friendly faces! I feel like the Credit Union really cares about me and my money.
Claudette Dawes
Member since 2010
Love the vacation club! When I was a child, growing up in the 1960s, my mom had a vacation club at her credit union, and every summer we would have a lovely two-week camping vacation in the White Mountains. I am carrying on the tradition but have added in Galway, Florence, Paris, Zurich, London, Berlin, Nova Scotia, and many more!
Kathleen Drummy
Member since 2001
HUECU approved a loan for me so I was able to take a cruise with my boyfriend in the Caribbean with a bunch of drag queens from Rupaul’s Drag Race. One of my favorite trips!
David Havelick
Member since 2010
No paper deposit sheets? Awesome! Why can’t other banks do that?
Kathleen Seamar
Member since 2007
Great service and overall a terrific credit union!
Anneca Philippakis
Member since 2004
In the rather impersonal, algorithm driven world of financial services, HUECU provides an exceptionable customer experience. Good for you, HUECU!
Dr. Dennis Garritan
Member since 2013
I especially like that the Credit Union doesn’t like to sneak hidden fees in and that I feel like I can trust them.
Till S. Hartmann
Member since 2012
I love having a credit union with so many wonderful benefits! We are lucky to have HUECU.
Joann Garrido
Member since 2013
When I call customer service, a real live person answers the phone!
Ruth Lim
Member since 2000
The staff at HUECU are always pleasant and they know me by name! I love banking with HUECU!
Aja Jackson
Member since 1999
I needed to get something notarized in a hurry. The HUECU agent made me feel at ease because I was very nervous and under a true time crunch. She made me feel like I was with my favorite teacher from high school and not a stranger.
Anthony Jack
Member since 2013
By banking at HUECU, I feel confident in knowing my deposits are invested locally. They put your money to work right here, in your community, in the form of prudent home loans, car loans, and business loans to your friends and neighbors.
Anthony McLeod
Member since 2010
My boss told me about the Credit Union and how much he loved it. When I was looking to refinance my mortgage, I was very pleased with the service I received throughout the process.
Carol Fyfe
Member since 2012
Generally, I think it is very impressive when any business offers exceptional service consistently. It has always been my experience that whenever I had questions or needed something, my request or questions were handled efficiently and professionally.
Ronald P Monroe
Member since 1988
What I love about HUECU is the excellent services, the people friendly attitudes, and that they are always smiling.
Jean Phane
Member since 1995
The HUECU staff is awesome, fast and efficient. The attitude is always very pleasant, they take time with each customer, ensuring that they are satisfied and all needs are met before moving on to the next customer.
Rondeline Anderson
Member since 2006
HUECU allows me to avoid the horror and endless fees of banking with the major banks.
Noah Dephoure
Member since 2006
I like seeing friendly, familiar faces every time I step into the branch. The staff is helpful, patient, and knowledgeable.
Omar Davis
Member since 2011
Wonderful customer service! Every question and problem I have had was quickly corrected and my questions answered fully.
Paula
Member since 2012
What I love most about HUECU is the friendly staff, the excellent service, and the non-corporate feel.
Robert Coughlin
Member since 1989
I’ve gotten several loans with HUECU and the transaction is always straightforward and seamless. There are no hidden fees or unexpected charges, and they offer very competitive rates.
Klemen Strle
Member Since 2007
I was sitting face to face with a pushy finance manager at a car dealership listening to his speech about why I should finance my new car with them. He refused to believe that I could find a rate better than theirs, so he got online and looked it up. He was shocked to find the HUECU rate was as low as I said. He closed his book of “deals” and said, “we can’t do better than that!”
Dianne Heislein
Member since 1982
The location in Harvard Square is super convenient. Since I work in the square I can just pop in at any time and do my banking. All the employees are friendly and helpful. It’s a pleasure banking with HUECU!!
Rosemary McConkey
Member since 2008
Every staff person that I’ve dealt with at the Credit Union has been so friendly and helpful.
Amanda B. Smith
Member since 2011
I love the Credit Union’s long-standing commitment to workers and sound financial sense. Carry on!
Evan Mull
Member since 2014
The Credit Union makes it easy to open a variety of accounts. The Holiday Club is awesome!
John Sweeney
Member since 2007
Recently, we unexpectedly found ourselves looking for a home with about 3 months’ notice until our lease was up. HUECU was there from the very first conversation to help guide us through the home-buying and mortgage options. I’m so glad we went through the process with the Credit Union, and I’m forever grateful for the people who helped us.
Andrew Facini
Member since 2013
I love the personal service. I also think the products are among some of the best offered, in terms of interest rates and credit score requirements.
Kathy Anderson
Member since 2012
I like the friendliness and efficiency of the credit union employees. They are always happy to help me with any of my banking needs.
Alanna Paiva
Member since 2008
I really appreciate receiving notices about opportunities for members, such as refinancing my home at a lower interest rate. I’ve done that twice now.
Meryl Golden
The credit union has great customer service and convenient locations. As a non-US citizen, I particularly liked the fact that HUECU was willing to help us with a credit card. Thanks!
Jessie Bakker
Member since 2012
HUECU has a great staff! They make it very easy to do business like car loans, mortgages, etc.
Taso Markatos
Member since 1988
I love the convenience – once upon a time you were so close. Now I do everything online and even though I live 500 miles away, you’re still my main bank!
Cindy Pope
Member since 1991
We love the friendly professionalism of HUECU. As an international graduate student, they were so accommodating and made international banking easy.
Jin Hee Chung
Member since 2012
The Credit Union has always been there for me financially. I wouldn’t be in the home I am in now without HUECU.
Aurelio Ramirez
Member since 1990
I don’t work near Cambridge, so I love the convenience of depositing a check electronically using my phone! Who would have thought you could do that. Amazing!
Janet Garabedian
Member since 2012
I appreciate the small personal banking that HUECU provides. They make me feel not only safe, but also valued as a customer.
Korrey Lacey-Buggs
Member since 2008
I left one of the big banks when I became aware of the opportunity to join the Credit Union. The difference was immediately apparent. It is easy to talk to a representative and have questions answered competently.
Thomas Neylon
Member since 2009
Great customer service and support. Plus good online banking resources, including mobile check deposit and a well-designed mobile app.
Natalia Luchkina
Member since 2016
It is always a pleasure to go to an HUECU branch because the staff members are very friendly and attentive.
Katrina Evtimova
Member since 2013
An HUECU representative went above and beyond to help us get a loan to solve a family emergency. We are very grateful to her and the Credit Union for the help in a moment of need.
Iraida M. Gonzalez
Member since 2005
My favorite experience with HUECU was the first time I realized that Holiday Loans were available and the ease of filling out the paperwork. This was like no other banking experience.
Elena Laudani
Member since 2004
I have all good memories of the Credit Union since 1976! I’ve always said HUECU brought me closer to my money.
Anahid Krikorian
Member since 1976
I love the HUECU customer service. Everyone is so friendly and always in a good mood.
Anne Marie Stathis
Member since 2002
It’s not a bank! HUECU reaches out with programs like home-buying seminars. It cares about its members and serves them.
Geoffrey Beach
Member since 1997
The fact that HUECU has someone who can speak my native language makes me feel more comfortable and close.
Qing Gao
Member since 1992
HUECU’s service is exceptional! Everyone I’ve ever worked with has been so helpful and kind.
Alyssa Aftosmes-Tobio
Member since 2013
Customer service is awesome. I’ve been a member for about a decade, and it’s still consistently great!
Melissa Kulig
Member since 2005
The HUECU Staff are just amazing. It’s their over-the-top customer service that keeps me coming back.
Rebecca Coburn
Member Since 1994
HUECU simply gives me the best experience around when it comes to managing my personal finances. And with access to Shared Branches and Mobile Banking, I am happy to stick with HUECU wherever I go.
Michael Wojcik
Member since 2011
I love the great customer service. Everyone is extremely friendly and knows how to put a smile on my face every time I bank with HUECU. Thank you!
Hyanna Malcolm
Member since 2012
We got our first house with a mortgage from HUECU. It was such a nice experience!
Anne Gardsbane
Member since 2000
I don’t go to the branches very often because I take advantage of your terrific online banking services. But when I do visit the branch, the employees I have met have always been very friendly and extremely helpful.
Jennifer Aubin
Member since 2003
The credit union has always treated me with kindness and has helped me out in one or two pickles. Thanks HUECU!
Marc Germain
Member since 2003
The Credit Union has great rates and an easy process for getting a mortgage.
Esther Vegh
Member since 1986
The Credit Union has better customer service, better banking, and better interest rates than any bank I’ve used.
Kevin Bonham
Member since 2012
Once I accidentally over-drafted my checking account when trying to pay back the credit card. Instead of mechanically deducting the overdraft fee the staff at HUECU called me and asked if I intended to transfer funds from the savings account. I was impressed.
Yuan Gao
Member since 2013
I love the Credit Union’s online services, and I love having the ability to use any ATM. Great people, too!
Lily Kim
Member since 2012
When I was recently divorced in 1993 and had a low credit rating, the Harvard Credit Union took a chance on me and financed a new car that I desperately needed. I ended up keeping the car for 15 years! Thank you HUECU.
Beryl Dixon Scott
Member since 1987
No matter how many times I go to HUECU, the staff is always patient when I tell them that I don’t remember my account number!
Tsz Wong
Member since 2011
I love HUECU. They have the best rates and the staff is always so helpful!
Rebecca Moore
Member since 2014
Becoming an HUECU member is one of the best financial decisions I ever made. I love not having to pay fees for using ATMs
Winston Houston
Member Since 1991
The Credit Union’s customer service is impeccable from all sites! Thank you all for being so great!
Ami Rath
Member since 2003
I love HUECU because I always feel welcome there. The staff is very helpful and friendly; it is nice to be addressed by name and treated like a human being. I always feel like the credit union has my best interest in mind.
Amanda Moitoza
Member since 2009
The HUECU staff is amazing! I’ve need a lot of assistance, and they are always there for me!
Jessica Bugg
Member since 2008
My favorite thing about the Credit Union is the personal conversations you can have with the staff there about your finances. Thank you HUECU!
Bath-schelouna Agoro
Member since 2013
Refinancing our car loan at the Credit Union was a breeze, we did it totally electronically. Thanks!
Danny Gibbs
Member since 2012
The credit union has friendly people and not a lot of fees like other banks.
Joan Blue
Member since 1997
Getting my mortgage at HUECU was a no-brainer They have the best rates and making payments via payroll deduction is so easy.
Michael Belton
Member Since 1983
The new HUECU branch in the Navy Yard is a great perk for employees. The location is really convenient and the service is always friendly and efficient.
Diane McCabe
Member Since 1999
I love everything about this credit union. The best part is the people. They are wonderful!
Shawtae Sullivan
Member since 2005
What I like most about HUECU is the excellent customer service. The Credit Union staff (regardless of location) have and exhibit good and unconditional professionalism at all times.
Wilma Bishara
Member since 2005
I really appreciate that even with being a foreigner, the Credit Union made it possible for me to have a credit card.
Alicia Gomez Jimenez
Member since 2012
HUECU is always managed efficiently – no lines, no forms to fill out for minor transactions. I love the friendly, capable staff. Thank you.
Timothy Brown
Member since 2009
The Credit Union makes managing my money easy and they are the best place to go for car loans.
Carlos Rivera
Member Since 2001
My HUECU credit card gives me peace of mind. There are no hidden rules or fine print to worry about.
Subrata Ghosh
Member Since 2008
I appreciate the quality service and reassurance we received from HUECU when our home was robbed and our ATM cards were stolen. They helped us close the account right away and gave us peace of mind.
Christine Kressirer
Member since 2013
My previous bank had many issues that required checking in much too often. I prefer to know that things at HUECU are running smoothly with no problems.
Jessica Suarez
Member since 2013
HUECU offers great rates that helped me buy my first car. The service is fantastic and I’m proud to be a member.
Trevor Groce
Member since 2008
I never feel like HUECU is trying to cheat me into paying some hidden fee.
Till Hartmann
Member since 2012
HUECU is simple banking with lots of options. I’ve never had any problems turn up and the customer support is wonderful.
Janelle Mills
Member since 2000
What I like most about HUECU is that I can trust them completely. Can’t say that about any other financial institution.
Marion Pascone
Member since 2009
I never have to worry about being taken advantage of with sneaky usage fees or shady employees. HUECU has my back.
Katie Higgins
Member since 2012
What I like most about HUECU is the staff. They always make me smile and feel comfortable.
James French
Member since 2009
When I was locked out of the online system, I called the help number and was immediately talking to a real person, which was surprising as someone who came from Bank of America.
Catherine Townes
Member since 2012
Being a member of the Credit Union is great! Putting members first is clearly HUECU’s priority.
Laurie Harhen
Member Since 1983
I like the fact that the Credit Union is a stable financial institution and that it is of the people and by the people.
Barbara Mawn
Member since 1998
I love HUECU’s commitment to member satisfaction and customer service! Very refreshing after dealing with unfriendly bank employees elsewhere.
Jannatun Mohd Amir Fursan
Member since 2012
HUECU was my 1st bank out of college. It remains my bank as a professional and now for my family. I have used a variety of HUECU banking services, as my life has evolved. It’s an amazing benefit and institution!
Karin Bloom
Member since 2000
In 1985, on my first day of work at MGH, I joined the Credit Union and started a direct deposit savings account. Three years later, I was able to save enough for a down payment on my first home!
Mary Niederberger
Member since 1985
Love the fact that I am member and not a customer. It speaks to the HUECU treatment. Everyone is very helpful and friendly.
Amy Fairhall
Member since 2007
For years, HUECU has been my choice for checking, savings, credit cards, and auto loans. They keep their fees down and provide great member benefits where other institutions charge more and offer less for the same services.
Peter Cusson
Member Since 2004
Everything about the Credit Union is better than a typical bank; the service, the people who work at HUECU, everything is great!
Freeman Deutsch
Member since 2000
I am a huge supporter of credit unions, and HUECU has helped me finance 2 cars and vacation loans.
Lawrence Valles
Member since 2008